Lowe's Home Improvement

Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted. Looking to improve your home in the Reynoldsburg, OH area? Don't worry - your local Reynoldsburg Lowe's has everything you need for your next project. We have the best deals on healthy plants, major appliances, patio furniture paint and more! If you need any help, we also have the most knowledgeable associates in the business - our red vest team! Hope to see you soon.

Rajavel Selvaraj Ganesan
5 Star
Good service , I searched for a hardware and found one. Went to the checkout and asked if this is right one to use for my issue at home with wooden kitchen cabinet. The lady over the checkout patiently told, this will easily pop out and recommended to find something else. She asked customer assistance at aisle 18 and sent a person to help out. They came and shared the right screw to fit in based on my issue I showed via phone picture and a screw sample. Happy shopping and good big layout of Christmas products put out early on September itself 😇
Friday 29th September 2023

Paul
2 Star
I would suggest shopping at Home Depot if you want someone knowledgeable to help you. Lowe's associates at thisstore are poorly trained and less then eager to offer assistance. Cashiers just seem be going through the motions, the one we had today clearly didn't want to be there.
Saturday 16th March 2024

Pamela Cass
1 Star
It took, after my first call to this Lowe's, where I was on the aisle and SITTING in front of the item I wanted, 31 Minutes. 17 minutes after I called from inside this store for me to walk up to Customer Service only to be ignored. I waved down a young man, explained that I could not reach the item because it was on a shelf taller than me. He knew exactly where it was (garden folding wagon), got it into my cart. Before this occurred I was prepared to leave and swore to never go back to a Lowe's. You should be grateful that the young man in customer service and the young lady who wrung up all my purchases were so very nice. The young woman who answered the phone after 14 MINUTES, then made the announcement that a customer was waiting in aisle 28 left me on hold for another 14 minutes. Lowe's: you're joking if you call this customer service. Your automated phone service is also a joke.
Tuesday 20th December 2022

Steve Rose
5 Star
Always friendly faces wanting to help me find exactly what I need for the task at hand. Knowledgeable in their respective departments, I'm never left confused or unsure of a purchase, wondering if I was given correct information. I leave with confidence that I will accomplish my task with their help.
Tuesday 16th January 2024

Craig Smith
2 Star
Last three visits (only visits) to Reynoldsburg location, not one associate offered to help me. Example; I was trying to load a vanity on a cart, three associates stood only 15 feet away and never offered to help. Recent visit I could not find a lumber cart, I asked an associate where they were, he said outside at the far end of the store. Why not bring some inside, especially when it was raining? If you need a shopping cart, better get it before you go in the store, can’t get back out of the doors to get a cart. Store is poorly managed! Manager has to get out of the office and walk the store!
Wednesday 22nd November 2023